Faqs
Welcome to the Arizona Jackets FAQ! We're here to help you find the answers you need about our products, services, and policies. Whether you're looking for details about sizing, shipping, or product care, we've compiled a list of the most common inquiries to make your shopping experience as smooth as possible.
At Arizona Jackets, we pride ourselves on offering high-quality, durable jackets and outerwear that keep you warm in any season. Our FAQ section is designed to assist you with quick solutions, but if you have a question that’s not listed, don’t hesitate to reach out to our friendly customer service team.
Explore our FAQ below for answers to your most pressing questions and start shopping confidently!
Of course, Arizona Jackets is a safe and secure site for customers globally to shop from. We have implemented modern technologies to keep our data secure from any third party who tries to control it. Without our sanction, no one can have the access to that. So you can easily fill out all the required information at the time of purchase without getting worried about the data spill caused.
Well, we know about your curiosities and we respect them as well. That is why we have set a complete page of our terms and conditions policy. Where we have precisely described all your possible questions. So you can get all your queries answered there. Head towards our terms and condition page and read. But if you have got anything specifically then you can directly connect to us via info@arizonajackets.com and we will surely respond to you within 3 to 4 hours.
For your absolute comfort, we have designed a policy of 30 days of easy return. Through which you can avail of the return of your product. All you have to do is first read our Return and Exchange Policy and if you find yourself able then apply for the return by hitting us through the email at info@arizonajackets.com.
We ship your order by availing the facility of the worldwide trusted courier services that include the names of DHL, FedEx and USPS.
The status of your placed order is trackable through the tracking ID of your product that we grant you. Through that tracking ID, you can keep an eye on your product’s location.
There is a solution to every problem, and we own that solution for your problems. Before dispatching the parcels, we have the experts in our quality check department who checks and rechecks whether your parcel is accurate and of high quality or not. Then we move to the further process. But somehow, once in a decade, if this situation occurs that you get a defective piece then for sure we will exchange it and will provide you the perfect piece of your ordered attire. But if you want to return that you can do that as well. To return the attire you have to connect with us through our email address with the proper details of your order, occurred problem, and the picture of your received parcel. Connect with us via info@arizonajackets.com.
You will be refunded the entire of your payment if you will cancel your placed order within 24 hours after you have made a purchase. 30% of your payment will be subtracted if you will request a cancellation of your purchase after 24 hours. If only 3 days remain in your product’s shipment and you will request us to cancel your order, we regret to inform you that we will deduct 50% of your paid amount. Once your order gets dispatched it could not get canceled.
If you have got some understandable reasons for the exchange of the item then surely we will entertain your problem and exchange your product. For this, you have to address the issue completely through email at info@arizonajackets.com.